ReelFlowReelFlow · Legal

Terms of Service

Effective as of June 15, 2026. By engaging the ReelFlow service, you represent that you have read, understood, and accepted these Terms in their entirety.

1. Definitions

“ReelFlow”, “we”, or “the Platform” refers to the service operated by ReelFlow Media LLC, its subsidiaries, affiliates, employees, contractors, and providers. “Customer”, “you”, or “User” refers to the individual or legal entity engaging the service. “Material” includes all video, audio, image, text, brand, transcription, logo, or any other content provided by the Customer or accessed by the Platform through accounts connected by the Customer (YouTube, Facebook, Google Drive, and similar).

2. Service description

ReelFlow is a software-as-a-service (SaaS) offering that takes the Customer’s long-form content, automatically generates derivative assets (vertical reels, 16:9 cuts, editorial images, copy), and, when authorized by the Customer, publishes such assets to the social accounts connected by the Customer. Specific scope depends on the plan engaged.

3. Account and registration

The Customer is solely responsible for the information provided during registration, the connection of third-party accounts, and the custody of their credentials. Any activity conducted through the Customer’s account shall be deemed to have been conducted by them.

4. Rights in Material — Customer representations

The Customer represents and warrants that:
  • They own all copyright, neighboring rights, image rights, trademark rights, and any other rights necessary over the Material they provide or make accessible to the Platform; or else they hold valid, express, and sufficient licenses, authorizations, or consents to use such Material and to authorize its processing and publication by the Platform.
  • The Material does not infringe third-party rights, violate applicable laws, or contain defamatory, fraudulent, or unlawful content.
  • They hold all required consents from the individuals appearing in the Material (including image, voice, and personal data rights).

Any claim, demand, takedown notice (DMCA or equivalent), administrative or judicial proceeding related to the Material — including, without limitation, allegations of infringement of copyright, image rights, trademarks, moral rights, defamation, privacy, or rights of individuals appearing in the Material — is and shall be the sole responsibility of the Customer. ReelFlow, its affiliates, shareholders, employees, contractors, providers, and associated platforms shall not be liable for such claims and are expressly released by the Customer.

5. Limited license

The Customer grants ReelFlow a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to access, store, copy, transmit, process, transform, and publish the Material to the accounts connected by the Customer, for the sole purpose of delivering the engaged service. This license terminates upon subscription cancellation, except for technical backups and legal retention obligations.

6. Payments, subscriptions, and cancellation

Subscriptions are recurring and charged in advance for the selected period through our payment processor (Stripe). The Customer may cancel at any time from their customer portal; the service will remain active until the end of the billed period. Payments made are non-refundable except where applicable law provides otherwise.

7. Acceptable use

You may not use the service to distribute illegal content, content inciting hatred or violence, non-consensual sexual material, content exploiting minors, false medical or financial information, or any content that violates the terms of destination platforms (Facebook, YouTube, etc.). Non-compliance permits ReelFlow to suspend or cancel the service without refund.

8. Limitation of liability

To the maximum extent permitted by law, ReelFlow provides the service “as is” and “as available”, without warranties of any kind, express or implied. ReelFlow shall not be liable for indirect, incidental, special, consequential, or punitive damages, nor for loss of revenue, data, business opportunities, or reputation. The total and aggregate liability of ReelFlow toward the Customer — for any cause — shall not exceed the amount paid by the Customer in the twelve (12) months preceding the event giving rise to the claim.

9. Indemnification

The Customer agrees to defend, indemnify, and hold harmless ReelFlow, its affiliates, shareholders, officers, employees, contractors, providers, and affiliates, against any claim, demand, loss, penalty, cost, or expense (including reasonable attorneys’ fees) arising from: (i) the Material provided by the Customer; (ii) the Customer’s breach of these Terms; (iii) the violation of applicable laws or third-party platform terms; or (iv) the rights of any third party.

10. Modifications to the service and the Terms

ReelFlow may modify the service or these Terms at any time. Material changes will be notified by email at least fifteen (15) calendar days in advance. Continued use of the service after the changes take effect implies acceptance.

11. Termination

Either party may terminate the service with prior notice. ReelFlow may suspend or cancel the service immediately upon detecting breach of these Terms, fraud, legal risk, or requirement from a competent authority.

12. Governing law and jurisdiction

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of laws provisions. The parties submit to the exclusive jurisdiction of the competent courts located in said state, waiving any other forum that might correspond to them.

13. Contact

For any matter related to these Terms, write to hello@reelflowmedia.com.

← Back to homeLast updated: June 15, 2026